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Interactive appointment reminders via WhatsApp

Lloret: interactive appointment booking

Fewer no-shows, more appointments used.

WhatsApp reminders reduce missed appointments: the person can confirm or cancel with a single tap, and cancelled slots become available again automatically.

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  • A clear, official reminder.

    It is sent the day before from the council's number, with the date, time, office and location of the appointment.

  • Integrated with the usual systems.

    It works with Ubintia, QSige, SimplyBook, EasyAppointments, Quenda and other platforms, and lets you know whether the message was delivered and read.

  1. 1 Reminder The day before, the message arrives from the official number.
  2. 2 Response The person confirms or cancels with a tap.
  3. 3 Release Cancelled slots become available again.

What you gain

Who it is for: Citizen service offices, social services, tax offices and any service with appointments and waiting lists.

  • Down: Over 50% fewer no-shows
  • Up: 11% of next-day appointments become available again, most within 2 hours
  • Up: Operating cost similar to SMS
  • Up: Better attendance forecasting and staff planning
95%
of people with an appointment receive the WhatsApp message
56–79%
respond to the reminder
>50%
fewer missed appointments

People-centred · Technological sovereignty · AI that makes sense · Close public service

Let's talk about your project

Monday to Friday, 8:30 to 19:00
Book a 30-minute demo
Email hola@videoatencion.com Phone +34 937 377 678 Freephone +34 900 838 335 WhatsApp +34 900 838 335

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